FAQ - frequently asked questions
We have collected the most frequently asked questions for you on this page so that you can quickly find answers to your questions. If anything remains unclear, we will of course be happy to help you.
Questions about growing 🌱
How is BioGran produced?
BioGran is produced sustainably by using renewable energies from renewable resources. It consists of 50% natural fibers and 50% by-products from energy production, such as farm manure and plant-based products from primary agricultural production.
Which earth?
The best choice is a high-quality, loose soil with good aeration, ideally mixed with perlite, so that excess water can drain better and the roots receive sufficient oxygen. Lightmix is more suitable for young plants, while a more pre-fertilized soil is better for larger plants or when repotting. No special soil is necessary for outdoor growing; here, a loose structure and active soil life are primarily crucial. More information
Do I need to measure the PH or EC when using BioGran?
It is not absolutely necessary to measure the pH or EC value - you can of course do it if you want to be particularly thorough. But trust that the microorganisms in the soil have the natural balance under excellent control.
Can I use organic boosters in addition?
Yes, you can use organic boosters such as bat guano, worm castings or other natural fertilizers.
Is it possible to use coconut substrate?
Yes, coco substrate can be used, but it requires some attention.
Coco is very airy but contains hardly any nutrients and can initially bind calcium and magnesium. This means that nutrients are not fully available immediately.
Recommendation: Lightly support during the first 7–10 days and keep the substrate evenly moist. After that, BioGran reliably takes over the long-term supply. Learn more
Questions about shipping 📦
How long will my delivery take?
We usually ship your order on the same day, but no later than the next day after receipt of payment. Delivery to Germany and Austria then takes approximately 3–5 days.
Can I choose the shipping service provider myself?
Unfortunately, it is currently not possible to select the shipping service provider.
Can I change the delivery address later?
A change of the delivery address is only possible as long as the order has not yet been shipped. Please contact us as soon as possible.
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